MUST WEEK - libraries

Hosting Higher Education Institution:
Masaryk University
Institution website:
https://www.muni.cz/en/cooperation/services/libraries-and-publications
Country:
Czech Republic
Language:
English
Dates:
Monday, 2 September, 2019 to Friday, 6 September, 2019
Registration fee:
None
Deadline for applying:
Friday, 15 March, 2019
Accommodation:
Accommodation not provided
Contact person details:
Denisa Foldesiov√°, Centre for International Cooperation, e-mail: foldesiova@czs.muni.cz

Participants of MUST Week will take part in lectures and workshops focused on understanding the needs of users in academic libraries. Our approach is based on the principles of service design as a tool for user-oriented problem-solving and improving the experience of both users and employees.

By the end of the week, the participants should be able to work independently at their organisation and apply the service design tools as needed.

 

More information regarding the application here: https://czs.muni.cz/en/staff-from-abroad/training-seminars/must-week



 

Attachments: 
preliminary_programme_library.pdf (378.84 KB)Download