MUST WEEK - libraries

Hosting Higher Education Institution:
Masaryk University
Institution website:
Czech Republic
Monday, 31 August, 2020 to Friday, 4 September, 2020
Registration fee:
Maximum number of participants:
Deadline for applying:
Sunday, 15 March, 2020
Accommodation not provided
Contact person details:
Denisa Foldesiov√°, Centre for International Cooperation, e-mail:

MUNI Libraries offer a five-day programme for academic librarians interested in uderstanding the needs and behaviour of their users. No prior knowledge is required, only the willingness to share experience and learn from the others. The programme will consist of lectures, best practice presentations and workshops. Open for up to 20 participants.

Library users have different needs and it is not easy to learn about them. MUST Week aspires to help you with that. You will take part in lectures and workshops focused on understanding the needs of users in academic libraries. Our approach is based on the principles of service disign as a tool for user-oriented problem-solving and improving the experience of users and also employees. The programme follows the Libdesign process consisting of four phases: Exploring Analysis, Design and Testing with special focus on explorative methods. We will also tackle the issues of project management and transfering the knowledge into practice. Each day will cover introductory lectures, best practices and hands-on workshops. By the end of the week you will be able to work independently at your organisation and apply the service design tools.

Take a look at participants' feedback from similar programme in 2019:

"The structure that combined theoretical information, case studies and workshops was excellent." "I was very happy with the curriculum/timetable of MUST week. It was nice to have proper training day with proper education, not just a lot of free time."

"I think very often about the week in Brno. It was really interesting and I am thankful that I was able to join it."

See you in Brno!

More information regarding the application here: