SSS VALENCIA 2015: International Staff Training Week for Support Services Staff

Hosting Higher Education Institution:
UNIVERSITAT POLITECNICA DE VALENCIA (UPV)
Institution website:
http://www.upv.es
Country:
Spain
Language:
English
Dates:
Monday, 9 March, 2015 to Friday, 13 March, 2015
Registration fee:
200 €
Maximum number of participants:
20
Deadline for applying:
Saturday, 31 January, 2015
Accommodation:
Accommodation not provided
Contact person details:
Claudio Benavent
International Officer ETSIAMN
cbenavent@upvnet.upv.es
Phone: +34-96-3879132
Fax: 96-3877139

Surface mail address:
Universitat Politecnica de Valencia
ETSIAMN - Relaciones Internacionales
Camino de Vera s/n
46022 Valencia
Spain

SSS Valencia 2015 is a five-day international staff week that aims to improve the key professional skills of Support Services Staff from ETSIAMN Partner Institutions.  Participants will have the opportunity to work on their technical and social abilities in an authentic international setting.

Upon completing the course, participants will have strengthened their communication and team-work skills, and increased their competence in the management of University Support Services tasks.

The event  lasts 25 hours, divided into five hours of work sessions per day (Monday-Friday, 08:30 – 14:30). Fees: 200 € per person.

Small work groups are created along the scheduled activities.  Sessions involve applied language and IT training, specific job shadowing (welcome services, room management, post services, academic information and web resources), topic-oriented seminars, and technical visits.

About the costs:

The 200 euros fee includes 25 hours of work sessions (2.5 Coordination + 7.5 Job Shadowing + 5 Technical Visits + 5 Training + 5 Seminars), work materials, welcome paella meal and guided visit on the UPV campus. Optional extracurricular activities are not included in the above mentioned fee. Participants are expected to obtain Erasmus+ mobility grants from their home institutions to cover the travel, living and acommodation expenses related to their participation in the event.



Target group:

Target group is university support service staff (welcome services, room management, info box, post services,...).



Programme items:

COORDINATION: short group dynamics to ensure motivation and committment prior to starting  every single work day. Participants may actively contribute to steer the work programme together with the local coaches

JOB SHADOWING: small groups will be created for visiting five different UPV support service staff teams. Participants will follow host practitioners in their daily work, exchanging good practices, sharing skills and knowledge and building long-term partnerships through participative observation

TECHNICAL VISITS: guided visits in central University Services (Library, Research, Student and Sport Services), learning on place about the specific tasks and assignments of the corresponding support service staff members

TRAINING: participants will select one intensive 5 hours-long  course from the three following possibilities: Spanish for Beginners,  Intermediate English,  Security & Internet. The approach of all  three courses will be strongly applied, and targeted to University  Support Services Staff

SEMINARS:  around relevant topics related to the Support Services Staff  activities. Topics to be jointly  defined with the registered participants, according to their  preferences and our staff availability.



Work language:

Work language for all activities (but the Spanish Language training course)  will be English

Attachments: 
sss_valencia_2015.pdf (878.96 KB)Download
registration_form.docx (15.04 KB)Download